Check the listing for details. Costar CR1600E-2000 16 Channel H.264 Digital Video Recorder. Condition: Open box. Listed at 383.68 USD. Digital Video Recorder Embedded 16-Channel H.264 480 IPS Record Rate 12 Volt DC 4.16 Ampere 2 TBH.264 compressionWeb-enabled remote access via Internet4-channel audio recording 1-channel audio playback4x Digital Zoom on playbackBNC and VGA video monitor outputs Costar CR1600E-2000 16 Channel H.264 Digital Video Recorder Digital Video Recorder Embedded 16-Channel H.264 480 IPS Record Rate 12 Volt DC 4.16 Ampere 2 TB H.264 compression Web-enabled remote access via Internet 4-channel audio recording 1-channel audio playback 4x Digital Zoom on playback BNC and VGA video monitor outputs Return and Replacement We accept returns that are requested within 30 days of receipt of the product(s). Please contact us before opening a return. Our customer service is available 7 days a week and can be contacted through eBay messaging. We strive for excellence and will do the best within our ability to solve any issues regarding your purchase. If you receive a product that's missing parts or accessories or is not in the condition you are expecting; please contact us for a replacement. If you receive a product that was damaged in transit, please contact us as soon as possible and we'll help you with filing a claim and guide you through the return/refund process. What you need to know about the return: Please keep all the contents of the box in the original packaging. We must receive the product along with all accessories to issue you a full refund. If a product needs to be returned because of shipping damages, please provide photos of the boxes the product arrived in as well as damages to the product to get a full refund. A product that's returned to us without the original packaging will be charged a restoking fee. This is not applicable to those who received a damaged package. A product that has returned without the original accessories will be refunded based on the product condition. A product that has been used and returned will be refunded based on product condition. Please provide us with the shipping tracking numbers after shipping out a return to get the refund within the same day we receive your returned products. Contact us Please contact us if you have any questions just by clicking ‘Contact Seller’. Our customer service team aims for 100% satisfaction and are available 7 days a week ready to help solve any problems you may have with your purchase. Order Process Time Your order will be processed within 1-2 business days after payment. Shipping and Delivery To ensure that your order is delivered on time please make sure your address and your full name are correct. We do not ship a P.O. Box at this time. We currently ship all orders through UPS and USP LTL. If you have question about shipping and the tracking, please contact customer service we’ll double check for you.